GENERAL CONTRACTING CONDITIONS
1. IDENTIFICATION OF THE RESPONSIBLE OF THE WEBSITE.
• Responsible: Grisea Matter Inc.
• Postal address: 1810 E Sahara Ave Suite 1627 – Las Vegas, NV – USA.
• Email: firstname.lastname@example.org
These general conditions (hereinafter, the “General Conditions”), together, where appropriate, with the particular conditions that may be established (hereinafter, the “Particular Conditions”), are intended to expressly regulate the conditions applicable to the processes of hiring carried out by users (the “Client”), of products and / or services offered by Grisea Matter Inc. through its website www.fruitwall.com.
These General Conditions will remain in force and will be valid for as long as they are accessible through the Website, notwithstanding that Grisea Matter Inc. reserves the right to modify, without prior notice, both the General Conditions, if applicable Individuals, as well as any of the legal texts that are exposed on the Website. In any case, access to the Website after its modification, inclusion and / or substitution implies acceptance of the same by the user.
The Client is subject to the General Conditions in force at each moment of the corresponding contracting, and it is not possible to contract any product and / or service, without prior acceptance of these General Conditions and, where applicable, the conditions individuals that regulate the provision of certain services. The temporary validity of the Conditions, coincides with the time of their exposure, until such time as they are totally or partially modified. The new Conditions will be applicable from the moment they are available to the Client, and are thus fully accessible.
All purchases of Products purchased through the Website, prior identification and authentication, through the username and password that was selected by the Customer, will be considered validly made by the Customer, and will be binding. Consequently, the Client will be exclusively responsible for any purchases of Products through the Website by any third party that makes use of their username and password. The placing of orders from the Website by a minor who falsifies the registration information will be understood to have been carried out under the supervision and authorization of their parents, guardians or legal representatives.
In case of contradiction between the terms and conditions stated in these General Conditions and the Particular Conditions, the conditions agreed in this last instrument will always prevail over those incompatible terms, and only in respect of those Products subject to said specific conditions.
The process of electronic contracting through the Website www.fruitwall.com, will be made between the “Client” and Grisea Matter Inc., understood the Website as the “Point of Sale” of Grisea Matter Inc. chosen by the Client. during the hiring process.
Those consumers who are natural persons, residents in the “Authorized Territory of Sale” will be considered “Client” of the Website www.fruitwall.com Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom United (United Kingdom), United States (USA), who are of legal age (over 18 years of age) and have an Identity Document, Passport or any valid identification document or, as the case may be, legal persons that prove suitably their condition and accept these General Conditions and the Particular Conditions that, if applicable, are applicable. It is expressly forbidden to purchase Products through the Website, by minors, users who do not reside in the “Authorized Territory of Sale” or by users who do not meet the requirements set forth in these General Conditions, or in their case, in the Particular.
The “Point of Sale” will be understood as the Website of Grisea Matter, Inc., www.fruitwall.com
4. ACCESS AND REGISTRATION ON THE WEBSITE.
The access and consultation of the catalog of products and / or services published on the Website www.fruitwall.com is free and free, not requiring the registration of users until the time of purchase. In order to start the process of contracting the products and / or services displayed on the Website, it is essential that users register as a user, following the instructions provided below.
4.1 Requirements to register as a user.
It is an essential requirement to be able to register as a user to be over eighteen (18) years old and to provide through the form provided by Grisea Matter, Inc. through the Website, all the required data and identified as mandatory. The registered user assumes that his user account is personal and non-transferable, being able to register on the Website both natural persons and legal entities.
All registered users will have an access password, which in any case will be personal, non-transferable, will have a limited temporary validity and must meet minimum length and security requirements. The user may modify or recover said password at any time, following the procedure set out on the Website.
By virtue of the foregoing, it is the obligation of the user to immediately notify Grisea Matter, Inc. of any fact that allows the improper use of the identifiers and / or passwords, such as theft, loss, or unauthorized access to them. , in order to proceed to its immediate cancellation. Until such events are reported, the provider will be exempt from any liability that may arise from the improper use of identifiers or passwords by unauthorized third parties.
4.2 Download as a registered user.
The legal relationship derived from registering as a Client of the Website has an indefinite duration. Any of the parties may terminate or suspend the present contractual relationship unilaterally at any time and without further cause than its will in this regard, without prejudice to the obligations arising from the formalization of orders prior to the termination of the relationship. The Client may unilaterally exercise the right of termination through the process of cancellation of accounts.
In any case, once the cancellation is made, the user may request a new registration, being the faculty of the provider not to admit said registration in the specific cases specified in the clause called “Rules of Use of the Website” or in case of conflict or controversy raised between the parties, that is to be resolved or that has ended with acknowledgment of fault or negligence of the user and / or damage to the provider, its collaborators and associates or its users, customers or potential customers.
Similarly, Grisea Matter, Inc. reserves the right to cancel the user name, and password, and therefore access to the Website, of those users who contravene these Terms of Contract
5. PRODUCT ELECTRONIC PROCUREMENT PROCESS.
5.1 Information and availability of the products offered.
All the information related to the products and / or services offered by Grisea Matter, Inc. through the Website www.fruitwall.com will carry the following information regarding each of them:
• Brand of the product
• Product model
• Product images
• Product description
• Price of the product
• Product discounts (if applicable)
• Technical specifications of the product
• Product availability (stock)
• Users’ opinions and evaluations
• Other related and recommended products
In the event that the Website does not have stock of any of the products ordered, Grisea Matter, Inc. will inform the Customer of said situation, proceeding to refund, without undue delay, the amounts that have been paid for said product (s) / s.
5.2 Phases of the electronic contracting procedure.
Once the user selects the products and / or services offered by Grisea Matter, Inc., the user must follow the phases of the contracting process indicated below:
Phase 1. – Validation of the Shopping Cart: the User, once the selection of the products and / or services that he wishes to contract has been completed, must validate his shopping basket, in which the products and / or services will be shown. selected, the number of units, the price thereof, the term and the shipping costs. In the same way, you must select the delivery mode if there are more than one available in your case.
Phase 2. – Provide Billing and Delivery Data: the User, once validates his shopping cart, must provide Grisea Matter, Inc. with the billing and shipping information of the products and / or services, and must expressly accept, by marking the corresponding box, of the present Contract Conditions. If you do not check the acceptance box, the Website will not allow you to continue with the hiring process.
Phase 3.- Select the Payment Method: The User, once he provides the billing information and, where appropriate, the shipping information, he must select the payment method he wishes to use.
Phase 4.- Payment of the total economic amount: the User will be redirected, automatically by the system to the online payment platforms of the corresponding payment processor (processor).
Phase 5.- Purchase Confirmation: Grisea Matter, Inc., will send the Client within 24 hours from the moment of the effective payment of the purchase by the Client, an email in which it will be provided. a summary, with all the characteristics of the purchase sale made.
This email will be considered “Proof of Purchase”
Likewise, by accepting these general contracting conditions, the client accepts to receive the invoices derived from the contracting of goods and / or services of Grisea Matter, Inc. in electronic format in case of requesting it.
For all purposes, the purchase will be made at the address of Grisea Matter, Inc. in which the purchase was actually made by the Client without prejudice to the treatment received for value added taxes (VAT or VAT) which they will be treated according to the particular guidelines of the billing address of each Client.
6. ECONOMIC CONDITIONS AND FORMS OF PAYMENT.
6.1 Economic conditions.
All products and / or services offered on the Website are associated with the final price of the product, as well as, where applicable, any discounts that may apply to said purchase.
The prices shown on the Website are exclusively applicable to the Products offered through said Channel and during the time they are published, the same products may have different prices in other establishments or Websites.
The prices of the Products will be shown in USD (American Dollars) or EUR (Euros) depending on the Client’s access point and will include the corresponding VAT or VAT in each case, as well as any other applicable tax, being the current and legally applicable at that time. In the same way, all the prices shown, do not include the possible applicable shipping costs, these being identified independently before the purchase is confirmed.
In the event that Grisea Matter, Inc. identifies a manifest error in the price of any of the Products published, it shall immediately inform the Customer, as well as carry out the corresponding publication of the rectification thereof through the Website, having the option of the Client to reconfirm, through the “My Account” section, his order at the correct price or, failing that, cancel it.
Grisea Matter, Inc. expressly reserves the right to modify prices at any time, without prior notice. However, in any case, the effective rates indicated on the Website at the time of the corresponding order will be applied.
6.2 Forms of payment.
To proceed with the payment, the Client must follow each and every one of the instructions shown in phase 3 of the electronic contracting process, previously described.
All means of payment provided by Grisea Matter, Inc., are subject to checks and authorizations by the issuing entities of the means of payment (card issuers and / or issuers of payment accounts), but if such entity not authorize payment, you can not continue with the purchase procedure initiated, being automatically canceled the order, and understood not made the sale of the Product or Products requested.
The charge of the price of the Products, of the costs of the shipping service, as well as of any taxes that result from application, will only be made at the moment of formalizing the order.
To carry out the electronic payment, Grisea Matter, Inc. has installed an electronic commerce payment gateway. All data provided to Grisea Matter, Inc. for this purpose, are properly encrypted to ensure maximum security and confidentiality of the same, staying in a secure server type “Secure Socket Layer” (SSL).
Under no circumstances will Grisea Matter, Inc. store the card data provided by the Customers through the payment gateway, and only data will be kept in order to be able to identify the payments in the collection provider while the purchase is made. , the payment is made and until the withdrawal period has elapsed, in order to be able to return the corresponding economic amounts if necessary.
7. CONDITIONS OF SHIPPING OF THE PRODUCTS.
The Products whose purchase has been made through the Web Site of Grisea Matter, Inc. will be sent to the postal address indicated on the order form, not being able to correspond to a post office box or public places, such as the public roads, squares, stations, airports or similar.
The delivery will be made, in general, within a period of between one and three working days from the confirmation of the order, at the postal address that has been included in the order data, except for reasons of force majeure. The delivery note will be sent together with the Product or Products.
8. RIGHT OF WITHDRAWAL OF ORDERS.
The User has the right to cancel the purchase made through the Website, and therefore, if he is not satisfied, he may return the Product within a maximum period of thirty (30) calendar days from when he acquired possession of the product. / s or from the formalization of the contract in the case of hiring services.
The right of withdrawal can be exercised by contacting the Customer Service Department, where the steps to be followed will be indicated.
The return will include the amount of the purchase and if they had existed, the delivery costs. The return will be made in the same means of payment with which the Product was purchased, discounting the return costs that will be borne by the customer.
The Customer must return the products subject to withdrawal without any undue delay and in any case no later than within 14 calendar days from the date on which the withdrawal decision is notified.
The refund of the amount corresponding to the withdrawal will be made within a period of 14 calendar days from the date in which the decision of withdrawal of the contract has been effectively and unequivocally communicated and provided that the goods or products subject to withdrawal have been previously received, in case otherwise, the disbursement may be withheld until the receipt of said goods or until the Client credits the return of the goods.
They are excluded from the right of withdrawal:
to. The provision of services, once the service has been completely executed.
b. The supply of goods or services provided in accordance with the Client’s specifications or clearly personalized.
c. The supply of sealed goods that are not suitable to be returned for reasons of health protection or hygiene and that have been unsealed after delivery.
d. The supply of digital content (that is not provided in a material support) when the execution has already begun. The Client expressly knows that once the digital download begins, he will lose the right of withdrawal.
The Client will be responsible for the decrease in the value of the goods resulting from a manipulation of the same, different from that necessary to establish its nature, its characteristics or its operation. In any case, for the purposes of making use of the right of withdrawal, it is necessary that the Products be returned in their original packaging together with the invoice, in the event that they are returned without said original packaging or with defects the amount to be paid The Customer for the return of the product will be reduced by the amount that corresponds. Before returning the Product, the Customer must ensure that the same is properly protected and sealed so that it does not suffer any damage during transport.
When the Product or Products acquired will present a lack of conformity because it does not correspond to the offered characteristics, present defects that impede its normal use according to its nature, or not offer the described benefits for the same, the Client will have right to the sanitation of the good acquired within a period of two years from the purchase and under the conditions established in the regulation that regulates the guarantee in the territory corresponding to the billing address of the Client without prejudice to the faculties of Grisea Matter, Inc. to verify the veracity of the defects, their origin and the moment of their appearance.
In any case, the Customer must request the collection of the product from Grisea Matter, Inc. within a maximum period of two months from the date of confirmation of the defect, informing of the nature of the problem, the time and the conditions of its appearance.
Likewise, the Client has the right to sanitation of the property. In any case, the regulations that guarantee the sale of consumer goods shall establish the applicable legislation in the territory corresponding to the Customer’s billing address. If the product is defective, Grisea Matter, Inc. will be responsible whenever it is possible to make the replacement of the product, without any expense for the Client. If, for reasons of availability, the product can not be replaced, the full refund of the purchase will be made or the repair will be agreed with the Customer.
10. CUSTOMER SERVICE AND POST SALES SERVICE.
Any query, suggestion, complaint or claim related to the online sale of the Products, can be made through our Customer Service from the corresponding web form: https://fruitwall.com/contact
11. EXEMPTION FROM RESPONSIBILITIES.
Grisea Matter, Inc. can not guarantee the technical continuity of the Website, the absence of faults or interruptions of the service or that the Website will be available or accessible one hundred percent of the time. Nor can it guarantee the absence of viruses or other harmful components on the Website or on the server from which it is provided.
12. TREATMENT OF PERSONAL DATA.
The present conditions have been exposed with due notice. In addition, Grisea Matter, Inc. places at your disposal the present Purchase Conditions, so that they can be stored and reproduced, thus fulfilling the legal duty of prior information.
Grisea Matter, Inc. reserves the right to modify, at any time, and without prior notice, the presentation and configuration of the Website, its functionalities and / or the contents included in it. The Client expressly acknowledges and accepts that at any time Grisea Matter, Inc. may interrupt, deactivate and / or cancel the access and / or use of the Website, without Grisea Matter, Inc. being responsible for it.
In the event that any provision or provisions of these Purchase Conditions are considered null or unenforceable, in whole or in part, by any Court, Court or competent administrative body, such nullity or non-application shall not affect the remaining provisions. In this case, the affected clause or clauses will be replaced by another clause or clauses that have the effects more similar to those of the substituted clauses.
14. APPLICABLE LEGISLATION, RESOLUTION OF DISPUTES AND COMPETENT JURISDICTION.
The parties expressly agree that this contract shall be governed and interpreted, in all its terms and conditions, in accordance with the current legislation of the United States of America and more specifically those that govern the State of Nevada, headquarters of Grisea Matter, Inc ..
The parties expressly submit, for any questions or divergences that may arise from the interpretation, compliance and execution of this contract, the jurisdiction and competence of the Courts and Tribunals of the State of Nevada.
To submit claims in the use of our services, you can go by mail to the electronic address indicated in the section “Identification”, committing ourselves to seek at all times an amicable solution of the conflict.
Last update: May 25, 2.018